Privacy policy

Our privacy policy below explains what data we collect about you, why we collect it, and how we use it.

Child protection

In order for people under the age of 16 to join this website, a parent or guardian must approve it. A notice will be sent, by e-mail, to the e-mail address given when a member under the age of 16 joins, which will provide notice on how to approve the membership. This is done for compliance with law across various jurisdictions. The parent or guardian has the option to agree to the collection and use of the member's information without consenting to the disclosure of the information to third parties. The parent or guardian can review the member's personal information, ask to have it deleted and refuse to allow any further collection or use of the member's information. This may be done by contacting the staff in the same way as was done to approve the membership originally.

We may store the following cookies on your computer…

Name	Reason
`__Host-cms_session__b60b38ab97d064043f09adea61868194`	Identifies your session so that we temporarily can uniquely link your requests together (deleted when your web browser is closed)
`cms_autosave_*`	References to auto-saved incomplete content
`cms_member_id & cms_member_hash`	The "remember me" feature for passwords
`cms_member_id_invisible`	Whether you logged in into invisible mode
`font_size`	To remember your font size choice
`has_cookies`	To detect whether cookies are enabled, so we know whether to enable/disable features that need it
`last_chat_msg_*`	Your most recent non-posted message in a chatroom, so we can prevent data loss if you accidentally reload the page
`last_visit`	When you visited the website last, used for tracking what content is new
`software_chat_prefs`	Chatroom display preferences
`tray_, hide, og_*`	Values (yes/no) for remembering what things have been turned off/closed
`use_wysiwyg`	Whether the WYSIWYG text editor is enabled

If you wish to see what exact cookies are saved, or delete cookies, you may do so using standard tools built into your web browser.

We include a mechanism allowing users to unsubscribe from all e-mails sent by our website software. A 'List-Unsubscribe' header is sent in every e-mail delivered from our website, as-is an unsubscribe link in the body of every e-mail. Note that these tools only unsubscribe users from e-mails sent through our website. They do not include other facilities (e.g. direct e-mails from staff or e-mails sent from other software or services).

Action	Reason
We may occasionally send bulk e-mails about Legends of Nor'Ova, or matters relating to defaultness to our members. We will not send bulk e-mails or allow others to send bulk e-mails, which we believe would be considered spam.	To keep you informed, and for sales/marketing activity.
We do not have any special handling of the "Do Not Track" header.	We do not track individual users for advertising purposes, although third-party services we rely on for unrelated functionality may do so.

We will not share private details other than what can be seen in your forum profile and content submission, unless for a reason covered in this policy, or legally required to do so.

Action	Reason
Your online status may be shown publicly. Additionally, your last activity time will be shown publicly.	Online status helps foster community communication.
Some of the information you submitted with your account profile will be displayed publicly. This will not include information that many would consider confidential, but rather basic details such as your Username.	This is fundamental to the social networking capabilities of this website.
The staff reserve the right to read any Private Topics and posts placed on this website. Any form of conversation made through this website should be considered viewable by staff. All private-posts and posts, unless deleted by specific request, are stored on the server.	Information may be reviewed if we feel we have cause for an investigation. Situations involving investigations can be anything at our discretion, for example, to investigate specific incidents of our services being used in violation of our rules.

Action	Reason
Address and order data will be sent to PayPal at checkout.	For PayPal to correctly take and process your payment for Legends of Nor'Ova.

Members may choose which profile fields display publicly.
If you believe data we hold is incorrect and you cannot amend this yourself, you can contact us to request that we make corrections.
Contact us if you want a copy of all the personal data we have stored on you. We can locate your data by username, e-mail address, IP address, or member ID – specify all that you have so we can maximise deletion. Raw server logs will generally not be included, unless you specifically request it.
Contact us if you wish to have personal data deleted/anonymised from our database. We can delete/anonymise data by username, e-mail address, IP address, or member ID – specify all that you have so we can maximise deletion. Exceptions:
- Some raw log data, or data in backups, will remain with us until it is automatically deleted.
- Editorial data, such as content you've submitted, will not be deleted as standard – but you may request that we delete/alter particular content if you specifically identify it.
- Logged security incidents, or bans, from/on your personal data, will generally not be cleared unless there is what we consider a good reason.
- Pending transactions with you, such as outstanding invoices or non-delivered orders, or records of your ongoing earned benefits, will generally not be cleared unless there is what we consider a good reason.

Action	Reason
User metadata is logged when website activity happens. Metadata may include dates/time, IP address, web browser name, operating system, and account IDs. Log data is automatically deleted on a schedule. Your most recent IP address and visit time will remain a part of your member account.	So we can track success and failure, and audit user behaviour for security and stability, and to generally help us maintain a good user experience.
Information entered manually into the system, or explicitly authorised, will typically be retained – although you may request removal.	This information is key to either material published on the website, or the integrity of user accounts.
IP addresses that have been banned will be permanently stored, as will data about suspicious activity.	We need to be able to permanently ban IP addresses which appear to be abusing our systems.
Use of the shopping cart may cause non-logged-in-user's sessions to stick around for a longer than normal period of time.	To keep the contents of the shopping cart from being lost.

Action	Reason
We may use external services to probe IP addresses for geographical location, and for Internet Service Provider names, and other assorted metadata, which may allow the third-party IP-data companies to see what websites you have been active on. Tracking by the companies is not known or intended, but we cannot guarantee it is not happening.	For us to learn more about users for marketing, security, and relationship purposes.
We embed web code from third-party companies. Tracking by the companies is not known or intended, but we cannot guarantee it is not happening.	Web code may be used for many purposes such as displaying non-default fonts or providing interactive page functionality
Social networks such as Facebook and Twitter may track your page views.	Code from these networks embedded so you can easily share content onto social networks, and in some cases see how many shares have already been made.

For any privacy questions, concerns, or requests (such as to download, anonymise, or delete your data), you may:

This policy was last revised on 21st Nov 2024, 1:59 AM. Material changes to this policy will be posted as a news update to Legends of Nor'Ova.